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Car Service City’s Kempton Park branch opened in 2016. Committed to living the Car Service City ethos of being customers’ top choice in motor service, repairs and support, they have built a workshop that always puts you first. Come see the workshop in action for yourself and talk to our friendly, experienced staff. You’ll see why we’re the first choice when it comes to quality, affordable service ALWAYS guaranteed!

Managed by Rudi & Christine

WHEN SERVICING WITH CAR SERVICE CITY YOU GET:

62-Point Check

Trust our team with your vehicle’s safety. Get a free 62-point check with every major service*.

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Free Uber Ride

Car Service City offers a FREE 5km Uber* pick-up and drop-off for your convenience!

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Pensioner’s Monday

All Pensioners get up to 15%* off all work done on Mondays!

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We are a certified Motor Retail Industry Partner

Features

Location

Google Reviews

3.7
190 reviews
  • Deliah Moses
    Deliah Moses
    6 months ago

    Complaint Regarding Poor Service and Staff Attitude at Kempton Park Shoprite Facility Dear Shoprite Management, I am writing to express my extreme disappointment and frustration regarding the abysmal service I recently experienced at your Kempton Park facility. The level of service provided by your staff was shockingly poor, and it deeply concerns me about the standards upheld at this establishment. The situation was exacerbated by multiple issues. The queues were unacceptably long, and despite the increased demand, only one out of six express tills was operational. Additionally, the presence of two queues dedicated to Shoprite staff—while customers waited extensively—raises a significant question about the allocation of resources and staffing. To add to the dismay, after seeking assistance from the manager, assurances were made about opening extra tills, yet this promise was not fulfilled even after an excruciating wait of over half an hour. The indifference displayed by the manager was disheartening and completely unprofessional. In total I spent almost 2 hours at the till and not because the shop was full but because the staff were not interested in working. The attitude of the staff was appalling, demonstrating a lack of concern for customer service and a disregard for the urgency of the situation. It deeply troubles me to witness such incompetence and indifference, especially in an area like Kempton Park, which I remember as well-managed and respected. Moreover, the overall cleanliness of the store was subpar, contributing to an unpleasant shopping experience. It's distressing to note that the staff appeared unskilled and disinterested in their roles, prompting me to question the recruitment and training processes in place. It is unacceptable for any establishment to provide such inadequate service under any circumstances. I urge management to reconsider their hiring practices and ensure that individuals who are genuinely committed to their roles and customer service are employed. The community deserves better than what was witnessed during this visit. I implore upper management to take these concerns seriously and address the issues promptly. Your immediate attention to rectify these matters would greatly restore the trust and confidence of customers in the Shoprite brand. Deliah Pictures are of staff queuing for goods instead if working

  • Nompumelelo Vilakazi
    Nompumelelo Vilakazi
    3 months ago

    The supervisor has an attitude, she does not know how to treat customers. I was there today and I was so disappointed of the treatment. Thanks to Sekeledi (the lady working at Money market) who managed to help me after being ill-treated by the Supervisor.

  • Agrineth Manyesa
    Agrineth Manyesa
    3 months ago

    Queues are moving too slow, and it seems like they are not bothered by this poor service. I regret coming here.

  • Omolemo Mahlangu
    Omolemo Mahlangu
    9 months ago

    They give the worst customer service in Kempton Park. For a place so busy, their services are very slow. The cashiers don't smile nor greet customers and sometimes go as far as to start arguments with customers. It's filthy and the quality of food at the deli is questionable. I'll never shop there again. In fact, it should close.

  • Michael Maimane
    Michael Maimane
    5 months ago

    Plenty of groceries to choose from with great prices. But lines to the till point can be long as it is a busy store

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Opening Hours

  • Monday 07:00 - 17:30
  • Tuesday 07:00 - 17:30
  • Wednesday 07:00 - 17:30
  • Thursday 07:00 - 17:30
  • Friday 07:00 - 17:30
  • Saturday 08:00 - 13:00
  • SundayClosed

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